Your boyfriend is...*yawn*

Dear ___________,

Let me preface this by saying that I think you're a great person and you deserve the very best. I know you don't want to hear this right now but he's just not good enough for you. I know you insist he's the nicest guy you've ever met, he's the most interesting guy you've ever met, and that he's absolutely a great catch. However, we've now hung out with him X times and it's been underwhelming each time. I'm playing limbo with my expectations but it's not working. He's not "just shy," he's boring. Seriously. It's your dating life, it's not charity. Please move on.

Future me told present me to tell present you. Future you will thank present me, even if present you is angry.

(Still) your friend,

_________

Customer Service Complaint 1





Dear ___________,

I have been a THEIR COMPANY customer for ______ years. So I hope you can imagine my disappointment when ______ happened recently. (NOTE: KEEP IT RELATIVELY SHORT - MAX 2 PARAGRAPHS IF YOU WANT IT TO BE READ).

To add insult to injury, I have actually referred new clients to THEIR COMPANY and stood behind THEIR PRODUCT/SERVICE, but this recent event has changed my opinion about you and makes me feel like you don't really care about your customers. Is that true?

I'm sure you know it's 7 times as hard to get a new customer than it is to keep a current one. I hope you will consider my loyalty as you deal with this matter. I look forward to hearing from you soon.

Sincerely,

Moi.
INSERT CONTACT INFO


TACT TIP 1: avoid putting people on the defensive if you're trying to get something done -- use words like "disappointed", "disheartened", "surprised", "hurt", "sorry" instead of more forceful words.. And remember you're leaving a written trail, so the more diplomatic you are, the better the results. If you wouldn't say it to a 10 year old or your grandma, it probably shouldn't be in a businessy letter (rule of thumb). Save the foul language and the anger management issues for your diary.

TACT TIP 2: remember to include your contact information -- you'd be surprised how many people write letters expecting a response and forget to leave that stuff.

TACT TIP 3: if you can, cc someone in the marketing department on customer service or product complaints- customer service departments deal with cranky customers all day long; marketing is more insulated. Also, marketing departments have an investment in keeping the brand name squeaky clean, and they are more likely to react/make sure you get a response.

Quittin' Time (Diplomatic)

Dear ___________,

It is truly rare to find a job you love. I have really enjoyed my time at ____________ (insert company name) and am more grateful for all that I've learned here than I can tell you.

At the same time, while it's been a very difficult decision to make, the fact is I have been presented with another opportunity that I just can't pass up. Please consider this my _______ weeks' notice. I am excited about making this next step in my career, and hope I can look forward to your support. Please know that I am committed to helping making the transition as easy as possible for everyone.

I have had an incredible experience here - I have nothing but good thoughts about our company and its future, and wish everyone the very best going forward!

Sincerely,

___________.

Love is a many-splendered thing.

Dear ___________,

So happy to hear you're in love! In fact, I've heard it so many times that I almost feel like I'm in love myself!!! No, wait, that's not true.

In case you hadn't noticed, I'm still single.


Thanks!
me.